There’s always heavy debate about whether or not the iPhone or Androids work better. However, no matter where you stand, you will want to receive texts from the other party.
It’s not normal for your iPhone to not receive texts from Android users. When this happens, it’s usually due to incorrect phone settings, app updates, or issues with the phone service provider.
Please continue reading to learn everything you need about why your iPhone is not receiving texts from Android users. Our guide will help you resolve this issue.
Check for iMessage App Updates.
If you’re overdue for an app update, you will likely experience errors in the iMessage app.
Follow these steps to check for any iMessage app updates.
- Go to the home page on your iPhone
- Enter the App Store
- Select “Updates.”
- Select “Update All.”
This will get your phone back to normal and allow you to enjoy the message as you’re supposed to.
Unfortunately, it’s common to experience these bugs when you’re overdue for an update.
Contact your friend by calling them so that they can also update their apps.
It is hard to determine which side is experiencing these sending glitches.
Contact Your Service Provider
You can contact your service provider for assistance if you’re having trouble getting text messages from Android devices.
There could be something wrong on their end that they need to fix.
You’ll find your service provider’s phone number on their website.
There could be multiple people experiencing this issue over their network, so giving them a heads-up will help fix the problem.
Check Your iPhone Settings
It’s easy to adjust your iPhone settings and forget about them, then wonder why you’re having trouble receiving text messages.
Several settings you can change in your iPhone will restrict people from contacting you while they’re activated.
Check out the iPhone settings below to determine if you need to adjust to receiving text messages from Android devices.
Do Not Disturb
If you lock your phone while it’s in do not disturb mode, you will not hear any text messages from any device.
Many people use do not disturb to get some peace throughout the day.
For example, if you engage in a study session, your phone can be a huge distraction by alerting you to text notifications.
Do not disturb allows you to mute these notifications until you switch the mode off.
However, you will still receive text messages to your iPhone, you just won’t hear them happen aloud.
If you’re not receiving any text messages, look at our other troubleshooting methods.
Focus Mode
The difference between focus mode and do not disturb mode is that you won’t receive visual or audio notifications when this mode is activated.
Ensure that your focus mode is turned off before assuming you’re not receiving text messages from Android devices.
Disabled Group Messages
Many people mute notifications from group messages because they can get tiresome and overstimulate you.
Enable group messages to receive texts from Android devices in your group chat.
You can enable and disable this feature whenever necessary to filter out unwanted messages from a group of people.
So, you don’t have to leave this feature if it irritates you throughout the day. Just turn it on when it’s convenient.
Check for Device Updates
Some people disable automatic updates on their iPhones because they want full control of their devices.
Even though there’s nothing wrong with this, you will need to update your iPhone occasionally.
If you have outdated iOS software, you will have difficulty using the apps you need daily.
Keep your device up-to-date if you want it to run as smoothly as possible.
It’s common for people who are behind on device updates to struggle with receiving text messages from Android devices.
You can enable automatic updates if you’re sure that you can relinquish this control.
Poor Connection
Another reason you may not receive text messages from Android devices because you have a poor cellular connection.
Alternatively, this can happen if the Android user has a bad connection.
For example, there are plenty of cellular dead zones that you can encounter throughout your day, and when you reach these dead zones, you’ll have difficulty using your cell phone.
You can enable text to go over Wi-Fi instead of your cellular network if that is easier to access.
You can also switch to an Internet messaging platform instead.
Final Thoughts
If you don’t receive texts from Android devices on your iPhone, it’s likely due to a bad connection, outdated software, or incorrect device settings.
Android and iPhone users should check these options to ensure everything’s right on their end.
If you still have trouble after these troubleshooting methods, it would be best to contact your mobile provider.